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Message
:
We
are determined to provide a high quality service
to all our customers. So
we need to know when you are not
happy with the service you get (and when
you
think we've done something particularly well).
Our complaints procedure is designed to help you tell us
when things go wrong, and give us all the
information we
need to put things right
Download
here for Complaint/Feedback Form
and send your
feedback or complaint via :
Email : adelinel@sompojapanasia.com
janen@sompojapanasia.com
OR
Mail
: Customer
Contact Division - Ms Adeline Lee/Ms Jane Ngo
50 Raffles Place #03-03
Singapore Land Tower
Singapore 048623
Fax :
Customer Contact Division - Ms Adeline Lee/Mr Ms Jane Ngo
Fax No. 62266318
For
Individual Customers: If a customer remains dissatisfied with the response
of the Principal Officer to your complaint, you may lodge a complaint with :-
Financial Industry Disputes Resolution Centre Ltd
(FIDReC)
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