Do’s

• Call our Claims Department’s hotline immediately if the loss/accident occurs during office hours

( As we believe in taking responsibility for customer satisfaction through performance & service guarantees, our claims staff are trained to provide you with all the information in proceeding with your claim )

• Protect your property from further damage

 Don’ts

• Do not panic, stay calm

• Do not proceed with repairs/replacement on the damages before contacting us

Where third party is involved

• Do not admit liability

• Do not negotiate settlement without our consent

  <<Home